POSITION VACANT – Tour Sales & Administration Officer

Join our fun team & be part of the adventure!

Vanuatu Ecotours is growing!  The Tour Sales & Administration Officer is a key part of the business, and reports to the VE Managing Director.  Great opportunity for a recent graduate or for an experienced tourism professional with good pay on offer.  You will be managing all enquiries and bookings for charter tours, outer island packages and for small group departures, and will make bookings with suppliers.  You will manage petty cash and write tour invoices, and will back-up the Vanuatu Ecotours Finance and Administration Officer.

Apply now! Applications close 7 October 2022.

REQUIRED COMPETENCIES

• Very good English skills both written and spoken
• Very good Microsoft Office skills (Word, Excel, Outlook)
• Good maths skills
• Knowledge of the Vanuatu tourism industry
• Ability to use accounting software programs, including Xero
• Attention to detail
• Honest, polite and reliable
• Good personal time management
• Neat and tidy appearance
• Ability to work in a team
• Commitment to self-improvement/learning
• French language skills and driving licence are desirable but not essential.

EXPECTED OUTCOMES
• Lead Log accurate and completed daily
• Booking Logs up to date for all tours
• Quotations accurate and correct
• Booking enquiries are responded to within 24 hours and are accurate
• 30% of charter enquiries converted into bookings
• Booking calendar 100% accurate, no bookings missed
• Accurate tour statistics/ records
• No miscommunications or misunderstandings with suppliers and wholesale contracts renewed annually
• No complaints from clients on booking process.

APPLICATION PROCESS

Send your application to director@vanuatuecotours.com

Your application should include a covering letter that addresses the ‘Required Competencies’ and your CV/ Resume.

Apply now! Applications close 7 October 2022.

Good luck!